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primally-pure

<p><style type="text/css" id="isPasted"></style></p><div data-block="true" data-editor="8146b" data-offset-key="bgcl-0-0" id="isPasted"><div data-offset-key="bgcl-0-0"><span data-offset-key="bgcl-0-0"><span data-text="true">Thanks so much for reaching out and for your interest in our line!&#xA0;</span></span></div></div><div data-block="true" data-editor="8146b" data-offset-key="e7ph4-0-0"><div data-offset-key="e7ph4-0-0"><span data-offset-key="e7ph4-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="8146b" data-offset-key="529fp-0-0"><div data-offset-key="529fp-0-0"><span data-offset-key="529fp-0-0"><span data-text="true">Being that we are a small skincare company that makes all of our products by hand, we do not offer samples. We believe in providing our customers with the best products and don&apos;t believe in a one size fits all philosophy when it comes to solutions. Should you try something from our line and not be satisfied, we will always work with you to find a solution that you are happy with.&#xA0;</span></span></div></div><div data-block="true" data-editor="8146b" data-offset-key="88be6-0-0"><div data-offset-key="88be6-0-0"><span data-offset-key="88be6-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="8146b" data-offset-key="345lt-0-0"><div data-offset-key="345lt-0-0"><span data-offset-key="345lt-0-0"><span data-text="true">A couple of exceptions are our&#xA0;</span></span><a href="https://primallypure.com/products/mask-samples?_pos=1&amp;_sid=71eac9353&amp;_ss=r" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="345lt-1-0"><span data-text="true">Mask Samples</span></span></a><span data-offset-key="345lt-2-0"><span data-text="true">&#xA0;&amp;&#xA0;</span></span><a href="https://primallypure.com/products/mini-serum-trio?_pos=7&amp;_sid=6efdfc0e1&amp;_ss=r" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="345lt-3-0"><span data-text="true">Mini Serums&#xA0;</span></span></a><span data-offset-key="345lt-4-0"><span data-text="true">which are available for purchase on our site. :)&#xA0;</span></span></div></div><div data-block="true" data-editor="8146b" data-offset-key="2p23h-0-0"><div data-offset-key="2p23h-0-0"><span data-offset-key="2p23h-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="8146b" data-offset-key="cducr-0-0"><div data-offset-key="cducr-0-0"><span data-offset-key="cducr-0-0"><span data-text="true">Thanks again and we&apos;re always happy to answer any questions that you might have about our products before you make a purchase!&#xA0;</span></span></div></div>

Do You Offer Samples?

Product Information

Why Do Some Of Your Products Contain Tallow From Grass-fed Cows?

Where Do You Source Your Essential Oils And Other Ingredients?

Are Your Products Safe For Kids?

What's The Difference Between the Wellness Tools and Which One Should I Use?

What Is Double Cleansing And Is It Right For Me?

Do You Make A Baking Soda Free Deodorant Formula?

How Do I Recycle My Deodorant Tube?

What's The Difference Between Your Regular And Charcoal Deodorants?

I'm Experiencing Underarm Irritation.

I Am Breaking Out Since Beginning The Oil Cleansing Method.

Are You In Any Retail Locations?

Skincare Regimen

Which Product Of Yours Do You Recommend As An Eye Cream?

I Have Combination Skin, Which Cleansing Oil Do I Choose?

Can I Layer Your Skin Specific Serums?

Which Skin-Specific Products Are Right For My Skin Type?

I Was Notified That My Order Was Delivered But I Didn’t Receive It.

When Can I Get Tracking Information?

When Will I Receive My Order If It's Shipped Outside The US?

Do You Offer Local Pickup?

I Need To Update My Billing Or Shipping Information, Or Make Changes To Items In My Order.

My Package Never Arrived.

My Package Arrived With Incorrect Or Damaged Product.

I Need To Return Or Exchange An Item(s).

My Discount Code, Gift Card Or Store Credit Is Not Working.

How Can I Utilize Your Refer A Friend Program And Save?

Order Questions

I Have A Primally Pure Subscription Order, But I Don’t See An Account Associated With My Name Or Email So I Am Unable To Log In And Make Changes.

Can I Make Changes To An Existing Subscription?

I Would Like To Add Other Products To My Subscription, Is This Possible?

Subscriptions

I’m An Influencer Looking To Promote Your Products.

I'm An Influencer Looking For A Customized Partnership.

I’d Like To Discuss Media, Press Or Advertising Opportunities.

I’d Like To Discuss Event Sponsorships Or Speaking Opportunities.

I’d Like To Discuss Wholesale Opportunities.

Working Together

Returns + Exchanges

Looking To Return Or Exchange?

What are Pure Rewards? And how do I sign up?

Having trouble signing in after creating your account?

I’ve made purchases using different email addresses and have been earning points on both, can I combine the accounts?

I earned points but I don't know how to redeem them towards my purchase. How do I checkout using points?

What happens to my points if I return a product or an order is cancelled?

Why didn’t I earn points on my purchase?

I left a review on a product I purchased, why didn’t I earn points?

It’s my birthday and I didn’t get my birthday reward?

How do tiers work?

How do annual gifts work for the Nephrite + Bian Tier?

I forgot to sign in and just made a purchase, will I still earn points for my order?

Do you have a referral program? How do I join?

Loyalty

How do I earn points + how do points for dollars spent work?

How many points do I need before I am eligible to redeem towards a purchase? And do points expire?

Can I add an item to my subscription as a one time add-on?

Do You Offer Samples?Updated 23 days ago