Learn more about our influencer program.

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1">Learn more about our&#xA0;<span style="text-decoration:underline;"><a href="https://primallypure.com/pages/influencer-program" target="_blank">influencer program</a></span>.</span></p>

I’m An Influencer Looking To Promote Your Products.

For a customized partnership, please complete the form below and we will get back to you as quickly as possible!.

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I'm An Influencer Looking For A Customized Partnership.

Please complete the below form and we’ll get back to you as quickly as possible!

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I’d Like To Discuss Media, Press Or Advertising Opportunities.

Please complete the below form and we’ll get back to you as quickly as possible!.

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I’d Like To Discuss Event Sponsorships Or Speaking Opportunities.

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I’d Like To Discuss Wholesale Opportunities.

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Why Do Some Of Your Products Contain Tallow From Grass-fed Cows?

Where Do You Source Your Essential Oils And Other Ingredients?

Are Your Products Safe For Kids?

Do You Offer Samples?

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Do You Make A Baking Soda Free Deodorant Formula?

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I Am Breaking Out Since Beginning The Oil Cleansing Method.

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Which Product Of Yours Do You Recommend As An Eye Cream?

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Can I Layer Your Skin Specific Serums?

Which Skin-Specific Products Are Right For My Skin Type?

I Was Notified That My Order Was Delivered But I Didn’t Receive It.

When Can I Get Tracking Information?

When Will I Receive My Order If It's Shipped Outside The US?

Do You Offer Local Pickup?

I Need To Update My Billing Or Shipping Information, Or Make Changes To Items In My Order.

My Package Never Arrived.

My Package Arrived With Incorrect Or Damaged Product.

I Need To Return Or Exchange An Item(s).

My Discount Code, Gift Card Or Store Credit Is Not Working.

How Can I Utilize Your Refer A Friend Program And Save?

Order Questions

I Have A Primally Pure Subscription Order, But I Don’t See An Account Associated With My Name Or Email So I Am Unable To Log In And Make Changes.

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I Would Like To Add Other Products To My Subscription, Is This Possible?

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Returns + Exchanges

Looking To Return Or Exchange?

What are Pure Rewards? And how do I sign up?

Having trouble signing in after creating your account?

I’ve made purchases using different email addresses and have been earning points on both, can I combine the accounts?

I earned points but I don't know how to redeem them towards my purchase. How do I checkout using points?

What happens to my points if I return a product or an order is cancelled?

Why didn’t I earn points on my purchase?

I left a review on a product I purchased, why didn’t I earn points?

It’s my birthday and I didn’t get my birthday reward?

How do tiers work?

How do annual gifts work for the Nephrite + Bian Tier?

I forgot to sign in and just made a purchase, will I still earn points for my order?

Do you have a referral program? How do I join?

Loyalty

How do I earn points + how do points for dollars spent work?

How many points do I need before I am eligible to redeem towards a purchase? And do points expire?

Can I add an item to my subscription as a one time add-on?